Of course you want your package delivered quickly and safely. And preferably with as little impact on the environment as possible is also important. Below we answer a few possible questions. If you cannot find the answer, please contact us.
Dispatch
The Netherlands
- Standard Delivery 2-5 working days: €5.95
- Free shipping on orders over € 99.00 (not valid in combination with other promotions)
Belgium
- Standard Delivery 2-5 working days: €5.95
- Free shipping on orders over € 99.00 (not valid in combination with other promotions)
Germany
- Standard Delivery 2-5 working days: €5.95
- Free shipping on orders over € 99.00 (not valid in combination with other promotions)
Austria
- Standard Delivery 2-5 working days: €9.95
France
- Standard Delivery 2-5 working days: €9.95
- Standard Delivery 2-5 working days: €9.95
Italy
- Standard Delivery 2-5 working days: €12.95
Spain
- Standard Delivery 2-5 working days: €12.95
Sweden
- Standard Delivery 2-5 working days: €12.95
Packing
All packaging is produced with sustainable recycled cardboard or a recycled shipping bag without the use of ink. So you just get your order in a boring box or bag instead of a fancy box. This is a lot better for our nature and of course we ensure that it protects well and is possibly supplemented with sustainable filling material.Return a product
If you have received an order from us, it is always possible that the product is not to your liking, does not fit or is not desired for another reason. You have the option to return the order 30 days after receiving it.
1. Pack the products. Please use the original packaging for return. The shipping bags have a double strip to reclose the packaging.
2. Make sure you know this is your package. A note with the order number and your name is enough. You may also send this information by email to info@bohoriders.com with the track and trace code.
3. Send the package to:
Bohemian Riders
Kievitstraat 60
4815GC
Breda
The Netherlands
You will understand that we cannot take back the following products:
- Boots and clothes that are visibly worn.
- Care products that have been used (e.g. shampoos) or where the seal has been removed.
- Vouchers or gift cards.
Costs for returns are for your own account. As soon as we have received your return, we will try to process it within a few days so that you also get your money back quickly.
Is it possible to exchange an item?
Do you want to exchange an item? Of course you can. Please contact us and we will make this right. As soon as we have received the unwanted products, the new item will be sent to you immediately.
Have you received a damaged/defective item?
If the item you purchased is damaged/defective, please contact us directly at info@bohoriders.com and send us a photo. After consultation we will make a pre-paid return label for you, it is not necessary to return to the above address.